Diversity Essay


Diversity is an important of frequent study the organisation behavior. Diversity means that one company has people from different background culture and ethnicity. These people were present different groups of the society and different culture and even religion as well. In most of the organisations today the gender diversity is very important any many cases whenever a company is recruiting new employees the recruiter keeps space for girls and boys both. In short if they hire 10 boys they will keep a place for 10 female staff as well. This maintain the ratio of 50%. The diversity also highlights the percentage of the diverse people who are working in an American Society or any other country of the world. Different diverse group increase the chances of a particular person to reach the management position. Moreover the diversity also creates an impact on the customer service because when the company has a diverse workforce they will be able to serve different types of employees and customers as well. So each and every customer group can relate to one type of person and more than one because they are different types of people working in a company who belong to different ethnic groups. So diversity is very important for the company to grow internally and externally because it is better for the workforce as well and it is beneficial for the customer and market image of the company as well.

There are many reasons why diversity is an important topics to study and the main reason is that it is important for the growth of the employees and for the company as well. The company is made up of its workforce and management so when the company is growing the workforce grows as well. So when a company has diverse workforce the chances that the brand image and image of the company will improve because a diverse workforce will be able to target different type of people and different customers and target groups. So diversity is important in the workplace because it creates a synchronization and improve the image of the company in front of its consumers, investors, shareholders, other stakeholders.

Literature Review

The research done in the past claim that workplace diversity is very important and it has many advantages. The research and data claim that the diversity is all about how many different types of people and backgrounds of people are considered while recruiting people in the company. A study claims that the diverse workflows create a better impact on the customers and audience. Is a concept of Glass ceiling which was introduced by a research which states that the positions in the top management or reserved for the white people as people who are from different backgrounds do not get opportunity to reach the top level. Although this was a positive initiative, top level management was still reserved for whites and while people of color was stopped by the “glass ceiling.” The article’s main findings are that although the white labor force remains in the top management position there are three looming fears they face. This is not an example of diversity however this phenomena goes against the concept of diversity. On the diversity means that everybody has an equal chance in getting the job and in growing to the level of top management positions as well (Estape, E. S., Quarshie, 2018)

Another research which was done in the area of healthcare in professional skills talk about diversity in a different perspective. It declares that doctors who belong to a diverse group and section them were most popular amongst the patients. The patients were more satisfied by being cured by those doctor who belong to a diverse background that represent it their society and ethnicity. This means that a hospital should employ doctors from different backgrounds and religion so that it creates a diverse workforce. So that whenever there is a patient who belongs to a certain section of a society the same doctor can entertain that patient or he can interact with the patient so that he can feel more satisfied and better. This is the reason why in the Healthcare sector and Hospital the diversity has advantages and it is promoted at every day (Gomez, L. E., & Bernet, P. 2019).

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